United-kingdom (Brexit) :
For the Brexit and because of very strict rules, it is no longer possible to offer this destination directly on the website.
We ask that you get closer to our distributors in England who have websites in order to deliver to you.
We apologize for this exceptional situation beyond our control and thank you for your understanding.
France mainland : from 5,9 € , free shipping for orders above 65€ - delivered within 24 - 48h
Germany , Belgium, Luxembourg , Netherlands : 12 €, free shipping for orders above 100 € - delivered in 3days
Switzerland , Italy, Spain, Portugal, Austria : 15 €, free shipping for orders above 120 €
Denmark : 16 €, free shipping for orders above 140 €
Greece, Iceland, Finland, Norway, Sweden : 18€, free shipping for orders above 200 €
The items are preparated on demand in our factory. The orders made before 11 am are usually shipped on the same day and this is valid from Monday to Friday. Orders placed after Friday afternoon and during the weekend will be shipped on Monday afternoon. However, Monday is a day when the influx of orders is important (stacking weekend), it may happen that some of them are shipped on Tuesday morning. thanks for your understanding.
Lelivery and returns
Delivery within 24-48 hours in France depending on availability.
The items will be prepared more quickly and usually we will send the pack the day of the order if the order is placed before 11am (depending on availability), from Monday to Friday. Couriers come directly on our factory to take the items.
Monday is the overloaded day with orders from Friday afternoon and all weekend, it may happen that your packs will leave on Tuesdays. Thank you for your understanding.
In depending to the size and weight of the package, we select the best carrier.
Free shipping from 70 euros (France mainland).
For France, the home delivery fee of 8 euros for orders under 70 euros, or 5.9 euros if it is a relay delivery. Beyond that amount, the prices on the site include shipping costs.
For the rest of the world, shipping costs are calculated according to weight, volume of the order and the country of destination. You just have to register on the site to assess the shipping costs automatically calculated.
Shipping charges include packaging and handling. They may contain a fixed and a variable part based on price or weight of your order.
For our usual customers that come and buy our products directly to Nice, you could find a difference between the prices of shop’s products and the prices on the web. Indeed, the house Alziari has decided to propose in its historical shops of Nice attractive prices on the model of the property’s costs.
The transport of the package
Your package are shipped and delivered within 48 hours (working days average time observed, subject to stock availability for metropolitan France).
For the rest of the world, it takes between 4 and 10 days.
We use different couriers: La Poste, Chronopost and for larger orders requiring transport pallet, we use Geodis.
You have the choice of carrier when ordering but knows that the professional who prepares your order reserves to choose the right way of shipping and to change your choice if it considers that the contents, weight or destination of your package may be optimized by another courier. Thus, the professional uses his experience to guarantee that your package arrives in the best conditions.
We advise you to group your items in one order. We can’t group two distinct orders and you will have to pay ship for each of them.
Particular care is taken to protect fragile products.
Packages are oversized and protected.
In case of damage during transport, you must make reservations to the driver or contact the delivery company directly (reference on package). We remind you that it is mandatory to open the package in the presence of the deliveryman and refuse the package if is damaged.
Any product returns must be the subject of a formal agreement between the company ALZIARI and the customer and be returned within 48 hours of the agreement. After this period, any return will not be considered.
Any return accepted by the ALZIARI society, in the case of an apparent defect or nonconformity of the delivered products, which will be recognized and accepted by the ALZIARI society, allow the customer to obtain a free replacement of the defective product or refund, to the exclusion of any other compensation or damages. As part of the withdrawal deadlines, products returned in the original condition will be refunded. In any case, the Alziari company will bear the cost of returning the pack.
We recall that if a pack returns back after the grounds "unclaimed" or "erroneous address," the receiver of the pack shall pay the shipping costs (8 euros for metropolitan France).
Deliveries by Bike
It’s possible to be delivered by courier bike but only for the city of Nice. To benefit from this type of service, please place your order by phone at 04 93 85 76 92.
Your order can be delivered in the day see in the time and quite environmentally friendly.
Delivery is charged 7 euros. For an amount exceeding € 200 this one is offered. The details and conditions will be set out by phone.
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